Something broken, something confusing, or something you want to argue about? Email hello@narrowline.co. A real person reads it, usually within a couple of business days.
If you are reporting a bug, including your device model, OS version and what you were doing when it happened will get it fixed considerably faster.
Progress only syncs if you are signed in to the same account on both devices. Sign in on the new device and your unlocked levels, scores and helpers will pull down. If you played without an account, progress lives only on the original device and cannot be transferred.
Purchases are restored automatically when the store confirms them, which can lag by a minute or two. If the helpers still haven't appeared, close and reopen the app while connected to the internet. If that doesn't do it, email us with the date of purchase and we will sort it out.
Refunds are handled by the store, not by us. On iOS use reportaproblem.apple.com. On Android use the Google Play order history. If a refund is denied and you think that's wrong, email us and we'll help where we can.
Tap the gear tab (⚙) on the right edge of the screen, then tap your username at the top of the panel. It updates on the leaderboard immediately. Remember that it's public.
No. The entire game is playable offline with no account. An account only exists so progress can follow you between devices and so you can post to the leaderboard.
Email us with the name and we will remove it. We take this seriously and act quickly.
Gear tab (⚙) → scroll to the bottom → Data & Account Deletion, or follow the steps at narrowline.co/data-deletion.
It is not. It is measured to a tenth of a degree and it does have exactly one correct answer. Try Freeze.
Email — hello@narrowline.co
Tyler Blouin · Narrowline